In the event that you have an issue or fault with one of the products we distribute, you will need to contact the retailer you purchased the product from and they will be able to assist you with the inquiry. We work with all of our stockist to provide the best possible customer service experience,…

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No, as we are the exclusive distributor of the AeroPress, and Wacaco products in Australia we only deal directly with the retail store and wholesale market who service the general public.

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