No. As we are the exclusive distributor of the AeroPress, and Wacaco products in Australia we only deal directly with the retail store and wholesale market who service the general public.

Becoming a wholesaler of our products is easy. Simply follow the link and fill in the Wholesale Registration Form. Once your form submission has been processed, we will be in contact with you.

No. As per our Terms & Conditions, we do not allow the sale of any of our products on any online market place. Please email us via support@coffeetools.supply for more information.

In the event that you have an issue or fault with one of the products we distribute, you will need to contact the retailer you purchased the product from and they will be able to assist you with the inquiry. We work with all of our stockists to provide the best possible customer service experience, so rest assured that we will work with them to resolve any issues that arise with your product.

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Rinse as soon after use as is convenient and hang to dry. Oil build-up will increase with ground contact time. To remove oil build up, we suggest boiling your filter every 6-8 weeks (or as is necessary) to remove any oil build up. Boil for 10 minutes in fresh water. Repeat if build up is heavy. Add a teaspoon of baking soda or distilled vinegar to the boil to freshen, as is necessary.

We don’t recommend it, as detergents will flavour your brew.

We don’t recommend using soaps because it will leave a soapy residue and end up affecting the flavour of your brew.

No, the fabric is unbleached. CoffeeSocks are made of 100% organic cotton.

Yes! You can add to your compost bin. Cutting filter into 1 inch pieces will hasten decomposition.

This may be a result of a change in grind sizing. We recommend medium coarse to coarse grounds. Alternately, this may be due to oil build up. Over time your filter will begin to develop an oil build up. This can result in a slower flow. To remove oil build up we suggest boiling your filter every 6-8 weeks (or as is necessary). Boil for 10 minutes in fresh water. Repeat if build up is heavy. Add a teaspoon of baking soda or distilled vinegar to the boil to freshen, as is necessary.

Your filter can last up to a year or more. We typically suggest replacing your filter after 9-12 months.

CoffeeSock filters will remove more of the coffee oils than you would find in a French Press brew, but less than paper. This is based on observation and taste tests. Lab testing has not been done.

After every use, gently remove the used coffee grinds and rinse the filter with hot water until the water runs clear. We don't recommend using detergent or soap of any kind.

For a deeper clean (after approximately after 10 x uses or if you notice your Loca is clogged, affecting the flow rate) you can boil your Loca in a pot of clean water on the stovetop, with 2tsp of baking soda/baking powder. Do this for approximately 10mins. Once cool enough to touch (your Loca will be incredibly hot after being boiled*), rinse with warm water to ensure all baking soda is removed. *caution- rapid cooling of your Loca may cause it to crack. Let it cool down naturally- don't put it in a fridge/freezer or straight under cold water.

Loca recommends using a grind size as course as possible. The grinds should be the size of a pen tip.

The Loca Stand is a beautiful accompaniment to any Loca filter however, the Loca filters can be used without it.

After each use simply rinse your AeroPress or AeroPress Go with warm water and allow to dry. You can also put your AeroPress in the top shelf of the dishwasher, but a simple rinse is sufficient because the plunger wipes the chamber. If your chamber ever gets sticky, wash it with vinegar. We recommend occasionally removing the seal from the end of the plunger for a good washing inside and out with warm water and dish soap. The AeroPress Go mug and lid can both be washed in warm, soapy water.

All components for the AeroPress and AeroPress Go can be replaced and many of our stockists carry these spare parts on hand. The components are available to all of our stockists, so if they don’t happen to have them in stock, simply ask them if they can order the part or parts in for you.

The AeroPress comes with a pack of 100 filters. You don’t want to get caught out with no filter papers, so when you’re running low grab yourself a replacement pack (Also 350 filters) from one of our many stockists.

There is no simple answer to this question as multiple different factors will always affect the end result. These include, but are not limited to the grinder you use, the type of beans you're grinding and the age of the beans. Here's a helpful Cheat Sheet instead. You can download it for future reference.

The AeroPress main chamber, plunger, and filter basket are made out of food-grade Polypropylene plastic, which is BPA-Free and the plunger seal is made out of food-grade rubber. The AeroPress Go main chamber, plunger, filter basket and mug are made out of food-grade Polypropylene plastic, which is BPA-Free. The plunger seal and lid are both made out of food-grade rubber.

The AeroPress Go comes with its own 15oz mug and lid, which has been designed so that the Go and all of its accessories fit inside the mug for travelling. The AeroPress Go has a slightly smaller capacity than the original AeroPress. You can find out more by heading to the AeroPress Go page here.

The AeroPress Go comes with 350 Micro-filters. You can store up to 20 of these in the provided AeroPress Go travel filter holder.

The mug holds 15 oz. or 444 ml.

No. In order to make your coffee, you will have to fill the chamber with boiling water.

No, but cleaning the Picopresso is fast and simple. Just carefully rinse the coffee basket and the shower head with running warm water and wipe with a humid cloth. After cleaning, let all the Picopresso parts dry separately.

No. The Picopresso is designed with stainless steel parts that are not microwave safe.

The Picopresso comes with a 2 year (24 months) warranty for manufacturer defects, from the date of purchase. The Picopresso is a speciality coffee brewer and takes some practice to extract the perfect shot. Variables such as the beans used and the grind size will effect how the end espresso shot is extracted and tastes. Therefore, the warranty does not cover user error.

At the max 18 bar pressure (261 psi) you will need to press the knob with a force equal to 13 kg (28.66 lbs). To easily apply that force, we recommend to hold Picopresso with two hands as instructed in the user guide.

STOP PUMPING IMMEDIATELY.* If you find that the water is having difficulty getting through the ground coffee, it could mean that the coffee grinds are too fine. Ensure that your ground coffee is as recommended by Wacaco. Also, ensure that you are tamping correctly. As per the included instructions, tamping should be done with the dosing ring in place, as this helps to eliminate tamping too heavily. *Continuing to pump the Picopresso when the water is having difficulty passing through the coffee grinds may result in damage to the Picopresso unit. This kind of user error is not covered under warranty.

If you find that the case that came with your Picopresso is not zipping up as it should, please inform the store where you bought it from. They will be able to put in a warranty claim for you.

The Picopresso is a speciality coffee brewer and can take a little practice to get a perfectly extracted espresso shot. We recommend heading to our Wacaco Support page and watching the video by Brodie Vissers titled 'Troubleshooting The Picopresso- how to get the best espresso'.

A 12g basket is available for the Picopresso, for those who want a smaller dose of coffee. A set of two protective sleeves are also available.

No. The Nanopresso requires hot water to be added to the water tank before use.

Yes, the Nanopresso comes standard with a hard protective case which holds the Nanopresso without attachments. Medium sized hard protective cases are also available (sold separately) to accommodate the edition of the Nanopresso NS Adapter and a large sized hard protective case is available (sold separately)to accommodate the Nanopresso Barista Kit with large water tank.

The Nanopresso was specifically designed to be used with ground coffee however, you can now purchase the Nanopresso NS adapter, which gives your Nanopresso the ability to extract beautiful coffee using Nespresso® capsules*. Alternatively, the new DG Kit can also be purchased separately to allow your Nanopresso to use Nescafé Dolce Gusto® capsules*. *Third-party brand with no link to Wacaco Company Limited.

The Nanopresso comes with an 8g filter basket. You can purchase a Nanopresso Barista Kit that will give you the option to use a 16g filter basket in the unit, along with a bigger water tank and accessories.

The Nanopresso is currently available in Australia in original black and also the limited edition Elements range, which features Lava Red, Moss Green, Chill White and Arctic Blue. Some retailers may also have some discontinued designs available.

No. The Minipresso requires hot water to be added to the water tank before use.

The Minipresso comes standard with a soft carry case but a hard case can be purchased in addition, to offer further protection to you unit.

The Minipresso comes in four different variants- the GR, NS, NS2 and CA. The main differences are: -The Minipresso GR is designed to be used with ground coffee. -The Minipresso NS is designed to only be used with the Nespresso®* capsules. -The Minipresso NS2 is the updated version of the original NS and is designed to only be used with Nespresso®* capsules. -The Minipresso CA is designed to be used with the Caffitaly System® , Tchibo Cafissimo® and Aldi Expressi® capsules*. *Third-party brands with no link to Wacaco Company Limited.

The Minipresso GR comes standard with one 8g filter basket. You can purchase a Minipresso Barista Kit, which comes with an additional three 8g filter baskets, with caps and also a larger capacity 120ml water tank. This also doubles as a storage container for your coffee baskets.

The Minipresso NS has been specifically designed to be used with Nespresso® compatible capsules only.

No. The Pipamoka requires hot water to be added to the water chamber before use.

No. The Pipamoka’s filter basket has a built in micro-filter mesh, so paper filters are not needed.

The Pipamoka is specifically designed to be used with ground coffee, which is placed into the provided filter basket. Coffee pods or capsules cannot be used in the Pipamoka.

The Pipamoka is a vacuum sealed, portable, total immersion brewer; while the Minipresso and Nanopresso are portable espresso machines. The brew you get from a Pipamoka will be an excessively smooth longer coffee, or a strong short coffee. Whereas, you’ll get an authentic espresso from the Minipresso and Nanopresso, with a nice thick, golden crema.

The Pipmoka comes standard with a soft carry bag. Alternatively, a hard case can be purchased separately, to offer further protection to your unit.

Your coffee has been ground too fine. The Pipamoka requires coffee that is a medium/medium- course grind. Follow the link below to access a how-to video and also the Pipamoka user manual. https://www.coffeetools.supply/pipamoka

Yes. Your Cuppamoka includes 10 disposable paper filters, made from natural wood fibres. Additional packs of Cuppamoka filters are available in packs of 100 pieces.

Yes. You can use any reusable or paper filter in the Cuppamoka, as long as it's a compatible size. Most 1-2 cup "V" shaped filters will work.

20g of medium ground coffee or 2.5 scoops of ground coffee measured with the included scoop.

55°C is the best temperature for creating silky, smooth microfoam and enhancing the perceived sweetness of the milk. If you like your cappuccino extra hot, then consider going up to 70°C but never more than that, as the proteins break down and the milk can start tasting burned.

On a stovetop. Subminimal have designed a unique the FlowTip Milk Jug specifically for this purpose. It features a heat resistant handle so that it can be used on all heating elements. Alternatively, you can heat your milk in the microwave (using a microwave safe container of course!) although it is harder to achieve the exact temperature you want.

The NanoFoamer is able to be used with all milk types however, using fresh, full cream milk will yield the best results. Full cream milk has a higher fat content that gives the milk a delicious creamy texture. Homogenized milk and skim milk also work, as do milk alternatives such as Almond milk and Oat milk but each milk type yields slightly different results on the foam texture.

The NanoFoamer works with cold milk, but the microfoam created feels denser and won't flow quite as nicely as when the milk is heated to 55°C. It makes an excellent iced latte in the summertime, however.

Yes, but only after you remove the NanoScreen from the impeller, otherwise the powder will cause the Nanoscreen to become clogged.

No, as it is an electrical device. The NanoFoamer is watertight when closed, so you can comfortably wash it under running water.

Turn the NanoFoamer on under running water, or in a glass of water immediately after each use. This ensures that any milk residue ejects from the blades and screens. Run it in a glass of soapy water for a deeper clean.

The original NanoFoamer and the NanoFoamer V2 use two AA batteries. The NanoFoamer Lithium runs on a lithium ion battery and is rechargeable.

The NanoFoamer only runs for about 30 seconds when foaming milk for a cappuccino so you can make at least 50 cups before you start noticing the motor slowing down. The motor slowing down is a good indication that your batteries need recharging or replacing.

Burned or scalded milk on the bottom of the FlowTip jug may indicate that you are heating the milk too fast. Due to the small size of the pot and the speed at which it can heat up, it's important to always heat up the milk slowly or on your stovetops lowest setting. This should only take about 2 minutes to warm up to 55-65°C. Avoid heating up a second batch of milk without cleaning in-between as that will be more prone to burning.

The FlowTip jug is compatible with induction stoves but many models need to detect a minimum pot size in order to turn on. The FlowTip jug has a bottom diameter of 83mm and may not be detected by all models. An induction diffuser may be needed if your cooktop does not detect the FlowTip Jug.

The Flowtip jug is compatible with gas stoves. Use it on the smallest setting and make sure the handle is not directly over the flame. Note that the black model will discolour a bit at the bottom if used directly on an open flame. Using a stovetop diffuser may help to prevent this.

Yes. Place the Flowtip offset from the center so the handle is not directly above the heat source. Be careful with the highly abrasive electric stoves such as the models with exposed coils or rough metal surfaces as they may scratch the black finish. If your electric stovetop is not the glass/ceramic type, we recommend selecting the stainless colour jug or using a stovetop diffuser.

No! Both FlowTip Jugs are made out of stainless steel.

The FlowTip Jug comes with a mini cleaning brush to help remove any milk residue at the bottom and can be washed in warm, soapy water. Avoid using abrasive scourer pads on the black FlowTip Jugs as this could leave scratches. For an easy clean, rinse jugs after each use and avoid leaving any milk sitting in the bottom of the jug.

Yes.

450ml.